Product quality4.7
★★★★★ · out of 5
SHOPPING EXPERIENCE
Rated across every step.
A combined view of products, logistics, delivery, and customer service.
4.7★★★★★5,396 published member reviews
Logistics4.7
★★★★★ · out of 5
Delivery4.8
★★★★★ · out of 5
Customer service4.8
★★★★★ · out of 5
RATING DISTRIBUTION
What members are saying.
5 ★
3,757
4 ★
1,404
3 ★
235
2 ★
0
1 ★
0
SERVICE STANDARD
From order to arrival.
Scores are presented separately so product quality does not hide delivery or service issues. Published member reviews remain anonymous.
- Product quality based on approved member reviews
- Logistics and delivery maintained by operations
- Customer service tracked as an independent score
RECENT REVIEWS
Latest member notes.
Good details on the Cove Serving Tray 093
The Cove Serving Tray 093 solved a specific need in the coffee station without taking over the room. The Solid acacia wood has a reassuring feel and the finish is consistent across the visible surfaces. The 20 × 14 × 2 in dimensions were useful when planning the exact placement. After several weeks, the finish still looks clean and the piece remains dependable.
A practical choice for Cove Linen Throw 153
The Cove Linen Throw 153 arrived for our the guest room setup and immediately made the area easier to use. For regular use, the Washed linen blend feels balanced, stable, and straightforward to maintain. The scale—50 × 70 in—feels practical for real everyday use. The design is understated, which makes it easy to use with what we already own.
The Cotton Napkin Set earns its place
After comparing several options, the Cotton Napkin Set was the best match for serving weekend guests. Up close, the Organic cotton texture gives the piece character while the edges remain neatly finished. The proportions listed as 20 × 20 in matched what arrived. So far it has stayed tidy, stable, and easy to live with.
The Marlow Towel Ladder 062 looks and works well
After comparing several options, the Marlow Towel Ladder 062 was the best match for the vanity. Up close, the Solid teak texture gives the piece character while the edges remain neatly finished. I appreciated having the 20 × 2 × 64 in measurement before ordering because the fit is precise. After several weeks, the finish still looks clean and the piece remains dependable.
Harbor Floor Cushion 119 fits naturally into a quiet reading corner
We added the Harbor Floor Cushion 119 while updating a quiet reading corner, and it blends in without feeling generic. I especially like how the Tufted cotton and recycled fill looks in natural light; it feels substantial without being cumbersome. I appreciated having the 28 × 28 × 7 in measurement before ordering because the fit is precise. After several weeks, the finish still looks clean and the piece remains dependable.
Using the Vale Bedside Carafe 121 every week
After comparing several options, the Vale Bedside Carafe 121 was the best match for a sunny shelf. Up close, the Handblown ribbed glass texture gives the piece character while the edges remain neatly finished. Its 7 × 7 × 11 in footprint works especially well in the spot we had available. It does exactly what we needed while keeping the room visually calm.
The Cove Table Lamp 133 looks and works well
The Cove Table Lamp 133 arrived for our a small desk setup and immediately made the area easier to use. The tone and texture of the Stoneware and linen were close to the product photographs on my screen. I appreciated having the 15 × 15 × 25 in measurement before ordering because the fit is precise. After several weeks, the finish still looks clean and the piece remains dependable.
The right scale for Nora Towel Ladder 138
I have used the Nora Towel Ladder 138 in a humid room long enough to notice the practical details. For regular use, the Solid teak feels balanced, stable, and straightforward to maintain. Its 20 × 2 × 64 in footprint works especially well in the spot we had available. After several weeks, the finish still looks clean and the piece remains dependable.
The right scale for Stone Resin Soap Tray
I measured carefully before ordering the Stone Resin Soap Tray for towel storage, and the listed size proved accurate. The choice of Mineral resin makes sense for this item and feels better than the lighter version it replaced. The scale—5 × 3.5 in—feels practical for real everyday use. This has been one of the more practical changes we made to the room.
A useful Ceramic Toothbrush Cup for a humid room
The Ceramic Toothbrush Cup solved a specific need in a humid room without taking over the room. The Matte ceramic has a reassuring feel and the finish is consistent across the visible surfaces. At 3 × 3 × 4.5 in, it leaves enough room around it and does not feel oversized. It does exactly what we needed while keeping the room visually calm.
Haven Picnic Blanket 040 fits naturally into the main living area
I have used the Haven Picnic Blanket 040 in the main living area long enough to notice the practical details. The Woven cotton with water-resistant backing surface arrived clean and even, with no distracting marks or loose details. I appreciated having the 60 × 80 in measurement before ordering because the fit is precise. It feels like a durable purchase rather than a temporary fix.
Good details on the Solace Linen Throw 106
After comparing several options, the Solace Linen Throw 106 was the best match for the guest room. The Washed linen blend has a reassuring feel and the finish is consistent across the visible surfaces. The 50 × 70 in dimensions were useful when planning the exact placement. Packaging protected the item well and setup required very little effort.